TaxJar Status

All Systems Operational

About This Site

API Reference at https://developers.taxjar.com

Further support please contact us at support@taxjar.com

Uptime over the past 90 days. View historical uptime.

TaxJar Reporting Operational

TaxJar SmartCalcs Operational

90 days ago

100.0 % uptime

Today

Taxes API Operational

90 days ago

100.0 % uptime

Today

Rates API Operational

Transaction Push API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

SmartCalcs Average Response Time

Fetching

Past Incidents

Nov 17, 2018

No incidents reported today.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

Issues logging into TaxJar app

Resolved - This incident has been resolved.

This was an issue with our SSL and DNS settings. It was an avoidable mistake on our part and we will be reviewing our DNS and SSL certificate setup for all our servers. We know this impacted many users and we will begin our efforts immediately to continue building your trust in our systems having a high availability.
Nov 12, 14:01 CST

Monitoring - We have identified the root cause of this issue which related to our SSL certificate setup on our app.taxjar.com domain. We have resolved the issue and all systems appear to be available and working at this time.

We will continue to monitor the servers for awhile and make sure everything is 100% functional.
Nov 12, 13:32 CST

Investigating - We are currently investigating an issue with logging in to our TaxJar reporting app.
Nov 12, 13:03 CST

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.