Issue with calculation endpoints

Incident Report for TaxJar

Resolved

This issue was caused by a EC2 AZ failure. We've redirected SmartCalcs traffic to a different AZ and will continue to monitor system health.

Posted Aug 31, 2019 - 08:12 CDT

Investigating

We're currently investigating an issue with tax calculation endpoints.

Posted Aug 31, 2019 - 07:55 CDT

This incident affected: TaxJar API (Tax Calculations API, Tax Rates API).