Elevated API Response times.

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Sep 10, 2021 - 20:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2021 - 20:01 EDT

Investigating

We are currently investigating this issue.

Posted Sep 10, 2021 - 17:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2021 - 17:11 EDT

Update

We are continuing to investigate this issue.

Posted Sep 10, 2021 - 16:30 EDT

Investigating

We are currently investigating this issue.

Posted Sep 10, 2021 - 15:34 EDT

This incident affected: TaxJar API (Tax Calculations API, Tax Rates API).