TaxJar Degraded Performance

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Dec 03, 2018 - 17:16 CST

Monitoring

A fix has been implemented; performance has returned to normal. We're monitoring the app closely.

Posted Dec 03, 2018 - 17:07 CST

Identified

We've identified the source of the performance issues and are working towards a fix.

Posted Dec 03, 2018 - 17:03 CST

Investigating

We're investigating reports of slow responses and timeouts from the main TaxJar application.

Posted Dec 03, 2018 - 16:59 CST

This incident affected: TaxJar Reporting.