Address validation service errors

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Oct 28, 2020 - 14:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2020 - 13:56 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 28, 2020 - 13:56 EDT

Investigating

We are currently investigating elevated levels of errors for our address validation service.

Posted Oct 28, 2020 - 13:40 EDT

This incident affected: TaxJar API (Other API Services).