Degraded performance

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Apr 02, 2021 - 02:43 EDT

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2021 - 02:19 EDT

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2021 - 01:43 EDT

We're investigating sporadic DNS errors for some internal services.

Posted Apr 02, 2021 - 01:05 EDT

This incident affected: TaxJar Reporting and TaxJar API (Tax Calculations API, Tax Rates API, Transaction Push API, Other API Services).