SmartCalcs Degraded Service

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Jun 17, 2019 - 16:46 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2019 - 16:25 EDT

Update

We are continuing to investigate this issue.

Posted Jun 17, 2019 - 16:17 EDT

Update

We are continuing to investigate this issue.

Posted Jun 17, 2019 - 16:14 EDT

Investigating

We are currently investigating this issue.

Posted Jun 17, 2019 - 16:14 EDT

This incident affected: TaxJar API (Tax Calculations API, Tax Rates API, Transaction Push API).