TaxJar API Degraded Performance

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Jun 29, 2021 - 18:15 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2021 - 17:52 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 29, 2021 - 17:31 EDT

Investigating

We are currently investigating degraded performance and intermittent errors on the TaxJar API.

Posted Jun 29, 2021 - 17:03 EDT

This incident affected: TaxJar API (Tax Calculations API, Transaction Push API).