Elevated Error Rates on some API Endpoints

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Dec 27, 2020 - 07:49 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 27, 2020 - 07:44 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 27, 2020 - 07:32 EST

Investigating

We are currently investigating this issue.

Posted Dec 27, 2020 - 07:05 EST

This incident affected: TaxJar API (Tax Calculations API, Tax Rates API, Transaction Push API, Other API Services).