Degraded API Performance

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Nov 01, 2019 - 08:26 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2019 - 08:08 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2019 - 08:07 EDT

Investigating

We are currently investigating this issue.

Posted Nov 01, 2019 - 07:48 EDT

This incident affected: TaxJar API (Tax Calculations API, Tax Rates API).