Degraded API Performance

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Nov 01, 2019 - 07:26 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2019 - 07:08 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2019 - 07:07 CDT

Investigating

We are currently investigating this issue.

Posted Nov 01, 2019 - 06:48 CDT

This incident affected: TaxJar SmartCalcs (Taxes API, Rates API).